Forget freight broking, where all that is given are freight rates and not a care in the world is given to whether your cargo will arrive on time or whether your customer has enough time to clear the goods when they arrive at the destination port. Forget contract rates where you won't be able to get the best rates when the season is low and there is a lot of empty space on the aircraft or cargo ships.
We're talking about REAL service here, where we sit down and talk to you to understand how your customers need to receive your goods. And we understand that some businesses run on short timelines and long days - we use technology to keep communications open at all times and are open to constructive feedback and suggestions on how we can work better with you & for you.
During one such chat, one of our customers shared that if they could, they would mitigate the risk of serving a single economic market whereby they would be susceptible to the ebb and flow of wealth in that one market. It was that idea inception that got us developing our pricing relationships to cover as many of the key ports in the world as possible, so that we can be the go-to forwarder for any customer looking to ship out to anywhere in the world. Well, we haven't wet our lips yet on cargo going to or coming out from the Antartica - just saying, that if something needs going there, we've got our hands up for the job!